The “Business Information System Configuration Health Check” is a short duration high impact expertise based assessment of your major classification tables and will give you a concise assessment of the health of those tables rated on a score from 0 to 10 together with facilitation of new content of a few small tables to enable you and your staff to understand how to apply the techniques and gain deeper insight into the value of the approach
Headline Business Information System
Configuration Health Check –
Special offer only £525 for only 2 days
I could show you easy measures
that will dramatically improve the quality of information yield and
support from your business information systems, would that interest you?
two day Headline Business
Information System Configuration Health Check is designed to give you a
headline view of the quality of your system configuration, coupled to
recommended measures in order to raise the standard of your
will be done in a
manner that educates you with regard to the REAL issues, and equips you
informed decisions about the way forward.
I will also facilitate a half-day session to upgrade the
data in a
selection of your minor classification lists, such as Credit Note
my articles "The
RIGHT Information to the RIGHT Person at the RIGHT Time Enabling THRIVE
Decisions" and "Answers
to the Questions YOU have NOT yet thought to ask – NOW!"
I discuss the requirement for business information systems to support
decision making at all levels in the organization by delivering quality
information in highly structured and highly intelligent form. The second article gives
specific examples of
how conventional lists are defective, and how simple redefinition of
list content can have significant impacts on the decision support value
and inquiry support capability of every business information system.
application of these
principles to an entire enterprise is a significant project, but
wins can be accomplished within a matter of days.
two day pilot "Headline Business Information
Configuration Health Check" is designed to give you a feel
health of your system configuration, identify opportunities for
improvement, and give you an indication of the scope of work required
the different levels of enhancement discussed in the articles.
that after this intervention you WILL see new opportunities to add
value to your business through your existing systems and have a clear
understanding of the measures required to realize these benefits.
here to order now -- £525 for two days special offer.
1. A one
hour meeting with the sponsoring executive
or manager to brief me on the exact requirement and the overall
the two days;
one hour one-on-one interviews with key
executives and managers who are the primary customers for decision
information, preferably commencing with the CEO or MD, to understand
business and the critical concerns with regard to management
three hour walkthrough of your major systems,
comprising a two hour high level overview of the entire environment,
hour drill down in order to understand specific issues identified
session at the end of the first day with
the sponsor and others as required, to discuss my findings and agree
for the second day;
hour working session with a team of
business representatives to develop classification schemes for a
classification tables, as agreed the previous day;
hours to produce a written report,
summarizing key findings and recommendations;
hour wrap up session with the sponsor and
others as required, consolidating my findings and discussing measures
business can take to implement my findings.
deliverables of this two day intervention will be:
knowledge transfer with regard to the
principles of precision configuration via comment and
explanation throughout the two days;
content for one or more minor tables, based
on what we can get done in the time provided (as many as possible);
rating of the health of up to six of your
major master data classifications on a score from 0 to 10 where 0 = "could NOT be worse
anywhere in the
world" and 10 = "exceptional, could NOT be better anywhere";
written discussion of the reasons for
these ratings, screen shots will be included where relevant – more
written description of measures required
to raise the standard of each classification – more detail given
overview rating of the health of your
minor classifications and classification of your master data records,
aggregate basis with examples - rating scale as above;
headlines of action required to
implement the recommendations, with at least three scenarios to choose
6. Other information verbally and in writing, as
agreed during the initial brief and during the investigation.
value that this intervention will provide includes:
insight into your configuration data that
will enable you to take active measures to improve quality, leading to
decision support and improved quality of decision making;
and highly experienced opinion with
regard to the quality of your data, presented in a manner that will
to take informed decisions about required action, thereby providing you
clear path to raise standards;
understanding of the alternative options
available to you, and the headline scope that will enable you to
assess how you want to move forward;
developed content for a selection
of minor tables such that you will experience immediate quality
relating to management of the business in the context of those tables;
of method applied such that
development of content for further minor tables can be undertaken
resulting in further improvements achieved cost effectively over time.
principles applied during this intervention,
taken on-board and correctly applied, will create intelligent data at a
that enables Business Intelligence tools to achieve their full
potential. By this
I mean that BI solutions can be
created that deliver business intelligence at a level of sophistication
power that is beyond what most people can envisage.
The strategic decision support value of this
capability will deliver a level of competitiveness and strategic
and efficiency that is far ahead of organizations that do NOT apply
Dr James Robertson?
experience in the development of classification schemes over more than
– well developed ability to quickly and accurately create
and perfected these methods with regard to business information systems
than 25 years – quickly cut-to-the-chase in terms of what is really
understanding of business, data, decision making – a solution that will
sets James Robertson apart in this field is an extremely broad
and diverse base of knowledge and experience, built on a foundation of
engineering rigour in the use of computer systems as precision analysis
modelling instruments. This
with very rich experience in the creation of highly structured and
intelligent data. This
is informed by
military command training associated with the rapid acquisition of
information leading to rapid high value life or death decisions. All of this is coupled to
economics, investment and strategy associated with enabling high value
knowledge and experience
set is greatly enhanced by dozens of investigations into failed and
business information system projects and implementations over a period
the interests of facilitating
an early buying decision, if this work is ordered before 31 March 2015 and
executed and paid for by 24 April 2015, the first day of this
will be at my risk and I will NOT charge for my time.
The fee for the second day will be £525
excluding VAT, giving an effective rate for the two days of £262.50 per
which is a very substantial discount.
subsistence outside of London, UK will be for the account of the client.
at the end of the first day
you do NOT consider I am adding value, we will terminate the assignment
will NOT pay for my time.
are payable in our bank account
with HSBC within seven days of completion of the assignment but not
later than 24 April 2015 in order to qualify for the special price arrangement.
here to order now -- £525 for two days special offer
me if you require further information.
look forward to being of
service to you.
Briefing – Business
Systems in Strategic and Competitive Management – 14th May 2015, Victoria, London, UK – fee £275, group and early bird discounts apply
an alternative to the two day
consulting intervention we are offering a half day Executive Briefing
Critical Factors in the Strategic High Value Application of Business
executives and senior managers who are looking for fresh insights with
to their overall management of business information systems.
briefing will provide a
headline view of the material.
fee for the executive
briefing is £275.00 per delegate excluding VAT, and £175.00 per
excluding VAT for three or more delegates, booked and paid for by 27 March 2015.
information on my website or email
me to obtain more information.
here to book now – seats are limited
day course – The Critical Factors
in the Strategic High Value Application of Business Information Systems
– 20th and 21st May 2015, Victoria, London, UK – fee £475,
group and early
bird discounts apply
Executive Briefing – Business
Systems in Strategic and Competitive Management is geared to meet the
business executives and senior managers who cannot afford to be out of
office for very long.
a companion event we are
offering a two day course on "The
Critical Factors in the Strategic High
Value Application of Business Information Systems"
– this will
cover broadly the same material as the Executive Briefing but in much
detail and targets business and technology managers who are involved
hands-on day-to-day management and operation of your business
two events are only a week apart so that executives and senior managers can attend the briefing and
responsible for the operation of the systems, both on the business side
technology side, can
attend the two day course and
then compare notes and take congruent and consistent action.
course will devote particular
attention to the practical measures associated with raising the
configuration data within the context of the principle of "Answers to
Questions I have NOT yet thought to ask – NOW!"
This will involve a half-day session with
practical hands-on working with delegate data to teach the basic
will also be taught a
critical issues strategic analysis method that can be used for business
strategy, IT strategy, critical requirements determination, and
scheme headline development. Delegates
will receive a set of spreadsheets that they can apply in the work
fee for the two day course
is £475.00 per delegate excluding VAT and £315.00 per delegate
for three or more delegates booked and paid for by 27 March 2015.
here to book now – seats are limited
look forward to meeting you.
A simple confidentiality and non-disclosure agreement which you can tailor and elaborate on as you see fit and which may vary depending on your legal jurisdiction and your attorney. I recommend that this initial document is kept simple as you want ALL persons attending the initial tender briefings to sign this
You would possibly have a much more comprehensive agreement for your short list bidders and possibly more comprehensive still for your final choice although I personally hold that very detailed documents of this sort tend to be excessive
There is a more detailed version of this document at the end of this page for larger projects with a more detailed procurement process
Business Systems NOT delivering?
Call the Business Systems Specialist
Dr James A Robertson -- has been involved in the effective application of Business Information Systems, including but NOT limited to ERP, since 1987 and in the profitable and effective use of computers in Business since 1981.
Drawing on a diversity of experience, including formal military training in Quick Attack techniques at the Regimental Commander level, Dr Robertson has developed highly effective methods of investigating any sub-optimal Business Information Systems situation -- be it an established system or a stalled project or any other source of Executive frustration -- quickly and concisely diagnosing the root cause of the problem and prescribing concise practical actions that Business Executives can effectively act on see the Pulse Measurement page and also the Sample Reports page for redacted real reports.
He has also developed highly effective methods of strategically enriching systems to unlock the full potential of existing investments, see the Precision Configuration page and couples this to architecting small pieces of clever software that harness the full potential of your investment, see the Software page.
If you are having problems with your systems, your project or your IT Department, call The Business Systems Specialist
Business System Failure is RIFE -- we offer insight into why this happens AND WHAT is required to prevent it.
Failure is at epidemic levels with massive damage done to client companies -- if you are NOT aware of the extent of the problem please visit the About Failure page for a catalog of major failures running to billions of Pounds and Dollars.
All evidence indicates that the established players do NOT know how to deliver stable, reliable high value solutions that WORK.
There HAS to be a better way!
This website provides information relating to that way with a large collection of white papers, presentations, standards documents, etc that you can use to start bringing the situation under control
We also offer high level advisory services with regard to the application of the principles advocated on this website
We offer an ENGINEERING APPROACH to addressing these issues
By Engineering I mean the formal, structured, highly disciplined, highly systematic, highly practical approach that consistently delivers results in ALL areas of human endeavor where formally trained and certified engineers are the ONLY practitioners permitted to operate -- think large buildings, factories, motor vehicles, aircraft -- highly complex systems that work at a level that we take it for granted that they WILL work and where failure is all but unthinkable and, when it happens, attracts immediate public attention and rigorous investigation directed at ensuring that such failures are prevented in the future -- in fact, everything that the management consulting industry that implements complex software systems is NOT
This approach is discussed further on the Engineering Approach page.
In 2003 I undertook an in-depth analysis of all the information and experience that I had gathered with regard to the factors giving rise to Business Information System failure including ERP and general IT and classified this information into a number of categories including "The Factors Causing Failure" and "The Critical Factors for Success" based on this I developed a two day Course "The Critical Factors for Information Technology Investment Success" which is still offered today.
Based on this I wrote the book of the same name, which is available in electronic form here for download:
Click here to send us an email subscribing to our free newsletter -- all articles posted by James Robertson will be emailed to you
James has a very detailed profile on LinkedIn should you require further information about him.
You can also connect with him on LinkedIn at http://www.linkedin.com/in/DrJamesARobertsonERPDoctor
James has an open networking profile -- click on "Connect" and use email address James@LinkedIn-at-JARA.com.
You can contact us on
LinkedIn at http://www.linkedin.com/in/drjamesarobertsonerpdoctor
Facebook at https://www.facebook.com/james.a.robertson.393
Mobile: +44 (0) 776-862-2875
Landline: +44 (0) 207-059-0007
Fax: +44 (0) 844 774 4580
There is a large body of white papers, articles and other content produced by Dr James Robertson available on this website
Please click here to visit the detailed listing of articles
About Dr James A Robertson PrEng -- The Business Systems Doctor -- and Other Topics
Catalogue of Major Business Information System Failures
About the Engineering Approach
James Robertson's Value Add
Attributes of a HIGH VALUE solution
Recognizing Business System Failure
The Critical Human Foundation
Old Software IS Viable
From South Africa
Competencies of Dr James A Robertson PrEng
About Professor Malcolm McDonald
Table of Contents
About my relationship with the Almighty Creator, Yah the Eternally Self-Existing
Comments relating to the Business Systems Industry and other topics
Testimonials and other positive material regarding James Robertson
List of Articles
Achieving High Value Business Information System outcomes
Executive Custody -- What is it and HOW do you get it?
The REAL Issues in Integrated Business Information System Success
Part 1: Introduction
Part 2 -- Mythology and Lack of Executive Custody
Part 3 – Strategic Alignment and Precision Configuration
Why your ERP is NOT delivering and HOW to FIX it
IT Project Management
CEO Anthony Lee Comments on his experience of the Pulse Measurement
No Charge Guarantee on the Pulse Measurement Service
Examples of Pulse Measurement Outcomes
Critical questions regarding the Pulse Measurement™
The Pulse Measurement Workflow
The Critical Factors for Business System (ERP+) Investment Success in the Pulse Measurement
Indicative Pulse Measurement Durations
What is a JAR&A Pulse Measurement?
Survival of the fittest – why it makes sense to measure the pulse of your business
Examples of Pulse Measurement Outcomes over 24 years
Sample Pulse Measurement Reports
Strategic Essence: The Missing Link in Business Information Systems
Strategic Essence: Overview
Strategic Essence: Part 1 -- Strategy Defined
Strategic Essence: Part 2 -- Differentiation
Strategic Essence: Part 3 -- The Essence IS Different
Strategic Essence: Part 4 -- The Essence should be the Point of Departure
Strategic Essence: Part 5 -- Discovering Strategic Essence
Strategy -- the Essence of the Business: What is it and how do you develop actionable strategic plans?
Simple Steps to Increase the Strategic Value of your ERP Investment
Free Strategic Snapshot Toolset and Manual
A strategy focused planning system beyond traditional budgeting
Tough IT and ERP Procurement and Contracting that Works
Robust Business Systems Procurement
Part 1 -- Introduction
Part 2 -- Bill of Services, Laboratory, Go-live Certificate, etc
Part 3 -- Executive Engagement, Bid Compliance, Adjudication and other matters
Guidance and Advisory Services
The Art of Project Leadership
Why Regular Communication with the CEO is Vital
The Business Simulation Laboratory
Precision Configuration and Strategic Business Information Architecture
Precision Configuration based on Strategic Engineered Precision Taxonomies
The JAR&A Cubic Business Model
Highly Structured Strategic Chart of Accounts -- a Vital Element of your Corporate Information Arsenal
The Product Catalogue -- an Essential Element of any Precision Configuration
Attributes -- answers to the questions you have NOT yet thought to ask
Case Studies of Notably Successful Projects with high value Precision Configuration
092 Doing things differently and better -- ASCO Case Study 2-- BPM Summit 2013
088 Strategic ERP Invesment -- ASCO Case Study -- Service Management Conference and Exhibition Africa
026 Information Architecture and Design of FIS for Rennies Group -- Financial Information Systems Conf
018 CRM Risk Control: Designing and Implementing an Integrated Risk Mgmt Sys -- Integrated Risk Mgmt Conf
011 V3 Consulting Eng: Benefits of MIS to Professional Practice -- SAICE 15th Ann Conf on Computers in Civil Eng
Strategically Enriching your Business Information Systems
Part 2 -- Principles of Data Engineering
Part 3 -- Steps in applying these recommendations
Simple Steps to increase the strategic information value yield from your Business Systems Investment
The Full JAR&A Taxonomy Manual
Part 1: Introduction, Problem Statement, Definitions and Examples
Part 2: Why Use JAR&A, Required Knowledge and Experience, Cubic Business Model and Chart of Accounts and Taxonomy Software
Part 3: How to do it, Case Studies and White Papers and other References
Example General Ledger Manual
Business Process -- Irrelevant, Distracting and Dangerous
The RIGHT Approach
Custom Strategic Software Design and Oversight of Construction
Standards for Custom Software Specification
What IS Software?
Critical Factors for I.T. Success
A Moral and Ethical Dilemma -- Systems that Fail
Case Studies examining Business Information System failures
The BBC Digital Media Initiative Debacle
The Bridgestone -- IBM Conflict
Speaking and Training
Showcase of Conference Presentations
Most Viewed Presentations
Briefings and Seminars
Why your ERP/BIS is NOT delivering and HOW to FIX it
ERP and IT Procurement that Delivers Results
The Critical Factors for IT and ERP Investment Success
Conferences and Public Presentations
Conferences 80 to 99 -- 2009 to Present
Conferences 60 to 79 -- 2005 to 2009
Conferences 40 to 59 -- 1996 to 2005
Conferences 20 to 39 -- 1994 to 1996
Conferences 01 to 19 -- 1989 to 1994
On-Line Seminars (Webinars)
Webinar on Preparing and Presenting Webinars
Contacting James A Robertson and Associates Limited