Information regarding all conferences and public presentations where James Robertson has presented
Following is a list of all such events
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NEXT SUB-SUB-SECTION: Conferences 80 to 99 -- 2009 to Present >>>
Conference Presentations 80 to 99 -- 2009 to Present
Conference Presentations 60 to 79 -- 2005 to 2009
Conference Presentations 40 to 59 -- 1996 to 2005
Conference Presentations 20 to 39 -- 1994 to 1996
Conference Presentations 01 to 19 -- 1989 to 1994
List of Conference and other Public Presentations
by Dr James A Robertson PrEng
93 Robertson, J A (2013) Adopting a focused approach to strategic business improvement. IT Web BPM Summit 2013, May 2013.
92 Priebatsch, R and Robertson, J A (2013) Doing things differently and better – ASCO Case Study – Creating Competitive Advantage. IT Web BPM Summit 2013, May 2013.
91 Robertson, J A (2012) The Business Process -- Over rated and over stated. IT BPM Summit 2012, April 2012.
88 Priebatsch, R and Robertson, J A (2010) A Strategic ERP Investment – African Sales Company Case Study. Service Management Conference and Exhibition Africa, August 2010.
87 Robertson, J A (2010) Critical factors for strategic business improvement success. Maintenance, Engineering Services and Technology Management Conference, June 2010.
85 Robertson, J A (2010) Precision configuration -- Information Technologies' orphan child. Improve IT 2010, March 2010.
84 Robertson, J A (2010) ERP and IT In Strategic Management. Strategic Management Conference, September 2010.
83 Robertson, J A (2010) Strategic Analysis and Design -- An Engineering Approach to Strategic Planning. Strategic Management Conference, September 2010.
82 Robertson, J A (2009) A strategic approach to corporate planning, management and governance. CIT Governance Conference, November 2009.
81 Robertson, J A (2009) Insights of Knowledge Management in a Global Recession. Annual Knowledge Management & Intranets Conference, May 2009.
80 Robertson, J A (2010) Why your ERP is not delivering and how to fix it. Information and Communication Technology Management Conference, February 2010.
Go to: Conference Presentations 80 to 99 -- 2009 to Present
79 Robertson, J A (2009) The Critical Factors for Technology Implementation Success. Ghana Institution of Engineers, Engineering the Oil and Gas Industry Conference, March 2009.
78 Robertson, J A (2009) The New South Africa -- Why Engineering Fails. Engineering Manager Conference, June 2009.
77 Robertson, J A (2009) A strategy focused planning system beyond traditional budgeting. Africa Financial Controllers Conference, May 2004.
76 Robertson, J A (2008) The Problem of IT Mythology and Mystique - Bringing IT Audit Down to Earth. 2nd Annual IT Audit Challenge Forum 2008, May 2009.
75 Robertson, J A (2008) South Africa -- Engineering to Thrive. Presentation to members of the American Society of Civil Enigeers, August 2008
74 Robertson, J A (2008) A moral and ethical dilemma -- systems that fail. Improve I.T. Conference, September 2008.
73 Robertson, J A (2008) The Critical Factors for I.T. Success in a Declining Economy Professional Speakers Association of Southern Africa Success Factor Conference, October 2008.
72 Robertson, J A (2008) The essence of managing I.T. Projects on time that meet expectation. IT Project Management Conference, September 2008.
71 Robertson, J A (2008) South Africa -- Engineering to Thrive. SAICE Railways and Harbours Division, October 2008
70 Robertson, J A (2008) South Africa -- Engineering to Thrive. Presentation to the Council of the South African Institution of Civil Engineers, April 2008
68 Robertson, J A (2008) Discovery: An Essential Element of SOA Implementation. SOA Conference, June 2008.
67 Robertson, J A (2008) Improving your strategic involvement in the business by actively engaging in the day today running of your I.T. Systems and ensuring an effective I.T. Infrastructure is in place. Third Annual I.T. Strategy and Governance Conference, May 2008.
65 Robertson, J A (2007) The REAL Issues in I.T. Audit. Information Technology Audit Conference, May 2007.
64 Robertson, J A (2007) Engaging the Board in Strategic Information Technology Decisions. Gordon Institute of Business Science Board Leadership Program, September 2007.
63 Robertson, J A (2007) Information Technology the Harshest Judge of Governance. Information Technology Governance and Strategy Summit, May 2007.
62 Robertson, J A (2006) The Critical Factors for IT Investment Success – How to ensure that Software Assets deliver. Software Asset Management Conference, July 2006.
61 Robertson, J A (2006) Analysing the Two most Critical Factors for IT Investment Success: Executive Custody and Strategic Solution Architecture, August 2006.
60 Robertson, J A (2005) Why Information Technology in Managed Healthcare does NOT Deliver what is Expected and HOW to Fix it. 4th Managed Healthcare Congress, September 2005.
Go to: Conference Presentations 60 to 79 -- 2005 to 2009
59 Robertson, J A (2005) The Critical Factors for Information Technology Investment Success. IT Service Management Forum SA, 6th Annual Conference and Exhibition, August 2005.
57 Robertson, J A (2004) The Critical Factors for Information Technology Investment Success. Colloquium at the School of Information Technology at the University of Pretoria, May 2004.
56 Robertson, J A (2004) Seamlessly Integrating Information Technology Into the Business. Information Technology Service Management Forum of South Africa Annual Conference, May 2004.
55 Robertson, J A (2003) Evaluating Current Medico Legal Practices to Determine Whether or Not they are Conducive to Effective Health Management. The 2nd Annual Medico Legal Symposium 2003, July 2003
54 Robertson, J A (2002) A Holistic View of Information Systems as a Context to Business Intelligence Business Intelligence Symposium, October 2002
53 Robertson, J A (2002) Some Thoughts On Is An Engineering Maintenance Management Methodology Coupled With A Radical Rethink About Clinical Data Code Design The Answer To Radically Improved Health Care In The New Millennium? 2nd Annual Clinical Data Management Symposium 2002, July 2002.
52 Robertson, J A (1998) I.T. Management for Non-I.T. Managers. Two Day Course for AIC Training, June 1998.
51 Robertson, J A (1997) I.T. Management for Non-I.T. Managers. Two Day In-house Course on Behalf of AIC Training for Shell and B P Refineries, July 1997.
50 Robertson, J A (1997) How to Develop an Effective Contractual Framework for Purchasing Information Technology Related Services to Overcome the 70% Project Failure Rate. Seminar and Workshop on Effective I.T. Service Purchasing, Randburg, May 1997.
49 Robertson, J A (1997) The Real Issues in Information Technology (Why 70% of Corporates are Dissatisfied with their I.T. Investments). Paper presented at the Information Technology Management Forum '97, Sandton, June 1997.
48 Robertson, J A (1997) Effectively Integrate the IT Strategy into the Vision and Strategy of the Business. Paper presented at the Information Technology Management Forum '97, Sandton, June 1997.
47 Robertson, J A (1997) FMIS Renewal as a Platform for Re-Engineering. Paper presented at the Conference on Financial Management Information Systems, Sandton, May 1997.
46 Nelson, J and Robertson, J A (1997) Insourcing : Restructuring the I.T. Department for Better Business Focus and Increased Effectiveness. Armscor Case Study. Paper presented at the Outsourcing Information Technology Conference, Johannesburg, March 1997.
45 Robertson, J A (1997) Determining the Most Effective Type of Outsourcing for your Strategic Requirements Paper presented at the I.T. Function Conference, Pretoria, February 1997.
44 Robertson, J A (1996) Use of IT to Create and Manage Market Driven Strategic Plans Presentation to the Marketing Information Systems Conference, Johannesburg, September 1996.
43 Robertson, J A (1996) How Effective are your Performance Measurement Systems Presentation to the Financial Controllers Conference, Johannesburg, August 1996.
42 Robertson, J A (1996) Learning From The Reasons Why 70% of Corporations are Dissatisfied With I.T. : Client Server Applications in a Mainframe Environment Presentation to the Compuware Conference, Tel Aviv, June 1996.
41 Robertson, J A (1996) Why 70% of Corporations are Dissatisfied With I.T. : How to Avoid Dissatisfaction in Your Organization Presentation to the Compuware Conference, Tel Aviv, June 1996.
40 Robertson, J A (1996) Outsourcing Information Technology : A Construction Industry Model Presentation to the Outsourcing Conference, Johannesburg, April 1996.
Go to: Conference Presentations 40 to 59 -- 1996 to 2005
39 Robertson, J A (1995) What the Taxpayer and Business Expects From You Presentation to the Forum for Financial Managers and Departmental Accountants, Pretoria, February 1996.
38 Cohen, J R and Robertson, J A (1995) Identifying and Sourcing Strategically Significant Information Paper presented at the Business Intelligence Conference, Johannesburg, February 1996.
37 Robertson, J A (1995) The Reasons Why More Than 70% of Corporations Are Dissatisfied With Their I.T. Investment : How Senior Management Can Respond Proactively to Overcome This Syndrome in Their Organizations Presentation to the Compuware/Uniface Executive Forum, Munich, October 1995.
36 Robertson, J A (1995) The Reasons Why More Than 70% of Corporations Are Dissatisfied With Their I.T Investment : How to Improve Sales Success With Uniface Presentation to the Compuware/Uniface Sales Meeting, Munich, October 1995.
35 Cohen, R (1995) Applying the Financial Management Information System (FMIS) for Strategic Gain Paper presented at the Financial Controllers Conference, Johannesburg, September 1995.
34 Robertson, J A (1995) The Information Environment - Delivering Information Effectively Presentation to Compuware, London, September 1995.
33 Robertson, J A (1995) Shaping the Future - Information Technology and Strategic Change Presentation to the Strategic Planning Society Special Interests Group and the British Computer Society, London, September, 1995.
32 Robertson, J A (1995) Conceiving and Building a More Flexible and Diverse Organization Paper presented at the Re-Engineering the Human Resource Function Conference, London, September 1995.
31 Robertson, J A (1995) Issues in Enterprise Development Presentation to the Compuware Client Server Development Conference, Johannesburg, August 1995.
30 Robertson, J A (1995) Positioning Your Information Services Department as a Strategic Value Adding Business Function Presentation to the I.T. Performance Management Conference, Kempton Park, July 1995.
29 Cohen, J R and Robertson J A (1995) Linking the Information Warehouse to your Business Strategy Presentation to the Data Warehousing Conference, Sandton, June 1995.
28 Robertson, J A (1995) The Information Environment : Delivering Information Effectively Keynote Address Paper presented at the Annual Congress of the South African Institution of Civil Engineers, Port Elizabeth, April 1995
27 Robertson, J A (1995) Getting the Financial Re-Engineering Project Off the Ground Paper presented at the Financial Re-Engineering Conference, Sandton, March 1995.
26 Speer, K and Robertson, J A (1995) Information Architecture and Design of FIS : Rennies Group Limited Case Study Paper presented at the Financial Information Systems Conference, Johannesburg, March 1995.
25 Robertson, J A (1994) A Practical Approach to Implementing Integrated Information Systems in Real Companies Presentation to SAICE IT Conference on Integrated Information Solutions in Engineering Practice, Johannesburg, October 1994.
24 Robertson, J A (1994) IT in Strategic and Competitive Management, Presentation to Transnet: Trans-IT'94 Conference, Johannesburg, October 1994.
23 Robertson, J A (1994) Identifying Your Key Business Objectives to Develop a Coordinated FMIS Strategy That Meets Your Specific Needs Paper presented at Financial Management Information Systems Conference, Johannesburg, September 1994.
22 Robertson, J A (1994) Managing Systems Integration Within a Framework of Business Process Re-Design (BPR) Paper presented at Systems Integration Conference, Johannesburg, September 1994.
21 Robertson, J A (1994) Successful Implementation of EIS: The Holistic Business Paradigm Paper presented at Executive Information Systems Conference, Johannesburg, August 1994.
20 Robertson, J A (1994) The Financial Implications of Developments in Information Technology for Education Presentation to the Eighth Annual Conference of the Bursars Association of the Independent Schools Council of South Africa, Kwa Maritane, August 1994.
Go to: Conference Presentations 20 to 39 -- 1994 to 1996
19 Robertson, J A (1994) Using Activity Based Financial Management Systems to Achieve Self Auditing Capability for Increased Audit Precision and Reduced Costs Paper presented at Conference on Developing and Measuring the Effectiveness of Internal Audit, Johannesburg, June 1994.
18 Paton, G J and Robertson, J A (1994) Designing and Implementing an Integrated Risk Management System that Effectively Minimizes your Exposure Paper presented at the Risk Management Conference, Johannesburg, June 1994.
17 Robertson, J A (1994) The Real Issues in Outsourcing Paper presented at the Outsourcing Information Technology Conference, Johannesburg, June 1994.
16 Robertson, J A and Cohen J R (1994) Information Warehousing: A Means of Catering for Changing FIS Requirements Paper presented at the Financial Information Systems Conference, Johannesburg, May 1994.
15 Robertson, J A (1994) Fundamentals in Designing a Financial Information System For Corporate Decision Support Paper presented at Financial Information Systems Conference, Johannesburg, May 1994.
14 Robertson, J A (1994) A Market Focused Approach to Developing an Information Technology Strategy Paper presented at Information Systems Manager Conference, Johannesburg, March 1994.
13 Cohen, J R and Robertson J A (1994) Network Systems in Support of Business Strategy Paper presented at the Networking '94 Conference, Johannesburg, February 1994.
12 Robertson J A (1993) Differentiating between Strategic, Tactical and Operational Information Systems Keynote Presentation to Computer Society of South Africa Strategic Information Delivery SIG, Johannesburg, July 1993.
11 Barry, R M and Robertson J A (1993) The Benefits of Management Information Systems to the Professional Practice Paper presented at the SAICE 15th Annual Conference on Computers in Civil Engineering, "Benefits of Information Technology", Cape Town, September 1993.
10 Robertson J A (1993) Cross Platform Information Integration Paper presented at Business-Led I.T. Strategies Conference. Johannesburg, May 1993.
9 Robertson J A (1993) Integrating Strategic Information Systems with Operational Systems. The Corporate Command Centre Paper presented at Business-Led I.T. Strategies Conference. Johannesburg, May 1993.
8 Robertson J A (1992) Effective Implementation of Executive Information Systems Paper presented at Executive Information Systems Conference. Johannesburg, March 1992.
7 Robertson J A (1992) Enhancing Information System Effectiveness : The Human Element Paper presented at Executive Information Systems Conference. Johannesburg, March 1992 and South African Institution of Civil Engineers Conference May 1992.
6 Robertson J A (1992) The Challenge of Applying Computers to Make Engineers More Innovative, Productive and Profitable Paper presented at 1992 SAICE Congress. Pretoria, April 1992.
5 Robertson J A (1991) What Is Your Time Really Worth? How to Manage Your Practice to Earn a Living Wage Published in the October 1991 issue of the South African Veterinary Medicine journal - Vetmed.
4 Robertson J A (1991) Experience with the Introduction of an Integrated Practice Management System into a Number of Large Consulting Engineering Practices Presented at the SAICE Computer Division 13th National Symposium on "Computing in Civil Engineering", Port Elizabeth, May 1991.
3 Robertson J A (1990) Computerized Management Information Systems for the Consulting Practice: A Structural Business Model with the Objective of Improving Profitability Presented at the SAICE Computer Division 12th National Symposium on "Computing in Civil Engineering into the 1990's", Mid Rand, May 1990, published in the October 1990 issue of the Civil Engineer in South Africa.
2 Robertson J A (1990) The Management of Computer Resources in the Business Environment with Particular Reference to the Professional Practice Presented at the SAICE Computer Division 12th National Symposium on "Computing in Civil Engineering into the 1990's", Mid Rand, May 1990, published in the October 1990 issue of the Civil Engineer in South Africa.
1 Robertson J A, Greyling A J and Middleton B J (1989) An Integrated, Inter-active Professional Practice Management and Accounting Information System Presented at the 11th Annual Conference on Computers in Civil Engineering, "Information Systems in Civil Engineering", Bloemfontein, May 1989.
03 Robertson J A and Kirsten H A D (1988) Computer Literacy and Interactive Use of Computers to Improve Engineering Productivity and Technical Standards Presented at the 10th Annual Conference on Computers in Civil Engineering, "Computing into the 90's", Durban, May 1988.
02 Robertson J A (1986) Programming Techniques to Improve User Productivity Presented at the 8th Annual Conference on Computers in Civil Engineering, "Computers '86", Cape Town, May 1986.
01 Robertson J A (1989) Critical Limit State Hazard Management as a Technique to Control the Stability of Slopes in Mining Paper presented at the South African National Group of the Society for Rock Mechanics, Johannesburg, March 1989.
Go to: Conference Presentations 01 to 19 -- 1989 to 1994
<<< PREVIOUS SUB-SUB-SECTION: The Critical Factors for IT and ERP Investment Success
Business Systems NOT delivering?
Call the Business Systems Specialist
Dr James A Robertson -- has been involved in the effective application of Business Information Systems, including but NOT limited to ERP, since 1987 and in the profitable and effective use of computers in Business since 1981.
Drawing on a diversity of experience, including formal military training in Quick Attack techniques at the Regimental Commander level, Dr Robertson has developed highly effective methods of investigating any sub-optimal Business Information Systems situation -- be it an established system or a stalled project or any other source of Executive frustration -- quickly and concisely diagnosing the root cause of the problem and prescribing concise practical actions that Business Executives can effectively act on see the Pulse Measurement page and also the Sample Reports page for redacted real reports.
He has also developed highly effective methods of strategically enriching systems to unlock the full potential of existing investments, see the Precision Configuration page and couples this to architecting small pieces of clever software that harness the full potential of your investment, see the Software page.
If you are having problems with your systems, your project or your IT Department, call The Business Systems Specialist
Business System Failure is RIFE -- we offer insight into why this happens AND WHAT is required to prevent it.
Failure is at epidemic levels with massive damage done to client companies -- if you are NOT aware of the extent of the problem please visit the About Failure page for a catalog of major failures running to billions of Pounds and Dollars.
All evidence indicates that the established players do NOT know how to deliver stable, reliable high value solutions that WORK.
There HAS to be a better way!
This website provides information relating to that way with a large collection of white papers, presentations, standards documents, etc that you can use to start bringing the situation under control
We also offer high level advisory services with regard to the application of the principles advocated on this website
We offer an ENGINEERING APPROACH to addressing these issues
By Engineering I mean the formal, structured, highly disciplined, highly systematic, highly practical approach that consistently delivers results in ALL areas of human endeavor where formally trained and certified engineers are the ONLY practitioners permitted to operate -- think large buildings, factories, motor vehicles, aircraft -- highly complex systems that work at a level that we take it for granted that they WILL work and where failure is all but unthinkable and, when it happens, attracts immediate public attention and rigorous investigation directed at ensuring that such failures are prevented in the future -- in fact, everything that the management consulting industry that implements complex software systems is NOT
This approach is discussed further on the Engineering Approach page.
In 2003 I undertook an in-depth analysis of all the information and experience that I had gathered with regard to the factors giving rise to Business Information System failure including ERP and general IT and classified this information into a number of categories including "The Factors Causing Failure" and "The Critical Factors for Success" based on this I developed a two day Course "The Critical Factors for Information Technology Investment Success" which is still offered today.
Based on this I wrote the book of the same name, which is available in electronic form here for download:
Click here to send us an email subscribing to our free newsletter -- all articles posted by James Robertson will be emailed to you
James has a very detailed profile on LinkedIn should you require further information about him.
You can also connect with him on LinkedIn at http://www.linkedin.com/in/DrJamesARobertsonERPDoctor
James has an open networking profile -- click on "Connect" and use email address James@LinkedIn-at-JARA.com.
You can contact us on
LinkedIn at http://www.linkedin.com/in/drjamesarobertsonerpdoctor
Facebook at https://www.facebook.com/james.a.robertson.393
Mobile: +44 (0) 776-862-2875
Landline: +44 (0) 207-059-0007
Fax: +44 (0) 844 774 4580
There is a large body of white papers, articles and other content produced by Dr James Robertson available on this website
Please click here to visit the detailed listing of articles
About Dr James A Robertson PrEng -- The Business Systems Doctor -- and Other Topics
Catalogue of Major Business Information System Failures
About the Engineering Approach
James Robertson's Value Add
Attributes of a HIGH VALUE solution
Recognizing Business System Failure
The Critical Human Foundation
Old Software IS Viable
From South Africa
Competencies of Dr James A Robertson PrEng
About Professor Malcolm McDonald
Table of Contents
About my relationship with the Almighty Creator, Yah the Eternally Self-Existing
Comments relating to the Business Systems Industry and other topics
Testimonials and other positive material regarding James Robertson
List of Articles
Achieving High Value Business Information System outcomes
Executive Custody -- What is it and HOW do you get it?
The REAL Issues in Integrated Business Information System Success
Part 1: Introduction
Part 2 -- Mythology and Lack of Executive Custody
Part 3 – Strategic Alignment and Precision Configuration
Why your ERP is NOT delivering and HOW to FIX it
IT Project Management
CEO Anthony Lee Comments on his experience of the Pulse Measurement
No Charge Guarantee on the Pulse Measurement Service
Examples of Pulse Measurement Outcomes
Critical questions regarding the Pulse Measurement™
The Pulse Measurement Workflow
The Critical Factors for Business System (ERP+) Investment Success in the Pulse Measurement
Indicative Pulse Measurement Durations
What is a JAR&A Pulse Measurement?
Survival of the fittest – why it makes sense to measure the pulse of your business
Examples of Pulse Measurement Outcomes over 24 years
Sample Pulse Measurement Reports
Strategic Essence: The Missing Link in Business Information Systems
Strategic Essence: Overview
Strategic Essence: Part 1 -- Strategy Defined
Strategic Essence: Part 2 -- Differentiation
Strategic Essence: Part 3 -- The Essence IS Different
Strategic Essence: Part 4 -- The Essence should be the Point of Departure
Strategic Essence: Part 5 -- Discovering Strategic Essence
Strategy -- the Essence of the Business: What is it and how do you develop actionable strategic plans?
Simple Steps to Increase the Strategic Value of your ERP Investment
Free Strategic Snapshot Toolset and Manual
A strategy focused planning system beyond traditional budgeting
Tough IT and ERP Procurement and Contracting that Works
Robust Business Systems Procurement
Part 1 -- Introduction
Part 2 -- Bill of Services, Laboratory, Go-live Certificate, etc
Part 3 -- Executive Engagement, Bid Compliance, Adjudication and other matters
Guidance and Advisory Services
The Art of Project Leadership
Why Regular Communication with the CEO is Vital
The Business Simulation Laboratory
Precision Configuration and Strategic Business Information Architecture
Precision Configuration based on Strategic Engineered Precision Taxonomies
The JAR&A Cubic Business Model
Highly Structured Strategic Chart of Accounts -- a Vital Element of your Corporate Information Arsenal
The Product Catalogue -- an Essential Element of any Precision Configuration
Attributes -- answers to the questions you have NOT yet thought to ask
Case Studies of Notably Successful Projects with high value Precision Configuration
092 Doing things differently and better -- ASCO Case Study 2-- BPM Summit 2013
088 Strategic ERP Invesment -- ASCO Case Study -- Service Management Conference and Exhibition Africa
026 Information Architecture and Design of FIS for Rennies Group -- Financial Information Systems Conf
018 CRM Risk Control: Designing and Implementing an Integrated Risk Mgmt Sys -- Integrated Risk Mgmt Conf
011 V3 Consulting Eng: Benefits of MIS to Professional Practice -- SAICE 15th Ann Conf on Computers in Civil Eng
Strategically Enriching your Business Information Systems
Part 2 -- Principles of Data Engineering
Part 3 -- Steps in applying these recommendations
Simple Steps to increase the strategic information value yield from your Business Systems Investment
The Full JAR&A Taxonomy Manual
Part 1: Introduction, Problem Statement, Definitions and Examples
Part 2: Why Use JAR&A, Required Knowledge and Experience, Cubic Business Model and Chart of Accounts and Taxonomy Software
Part 3: How to do it, Case Studies and White Papers and other References
Example General Ledger Manual
Business Process -- Irrelevant, Distracting and Dangerous
The RIGHT Approach
Custom Strategic Software Design and Oversight of Construction
Standards for Custom Software Specification
What IS Software?
Critical Factors for I.T. Success
A Moral and Ethical Dilemma -- Systems that Fail
Case Studies examining Business Information System failures
The BBC Digital Media Initiative Debacle
The Bridgestone -- IBM Conflict
Speaking and Training
Showcase of Conference Presentations
Most Viewed Presentations
Briefings and Seminars
Why your ERP/BIS is NOT delivering and HOW to FIX it
ERP and IT Procurement that Delivers Results
The Critical Factors for IT and ERP Investment Success
Conferences and Public Presentations
Conferences 80 to 99 -- 2009 to Present
Conferences 60 to 79 -- 2005 to 2009
Conferences 40 to 59 -- 1996 to 2005
Conferences 20 to 39 -- 1994 to 1996
Conferences 01 to 19 -- 1989 to 1994
On-Line Seminars (Webinars)
Webinar on Preparing and Presenting Webinars
Contacting James A Robertson and Associates Limited