An overview of the diverse areas of knowledge and experience that Dr James A Robertson PrEng brings to his work with regard to Business Information Systems and how this enables him to unlock exceptional investment value
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Following is my assessment of the real value that I bring to business information systems projects executed to my standards, using my methods with my leadership giving rise to an exceptional system solution outcome:
Four years’ formal exposure to economics and economic principles and the way markets work.
Includes building and operating sophisticated fundamental economic models to forecast stock market share dividend yields for premium shares. Resulted in a deep understanding of how companies generate profits and the sensitivities of competitiveness and profitability to marginal performance. All of this relative to Critical Profit Drivers – this enables me to identify opportunities others would miss.
2. Experience of, and understanding of, leadership and ability to relate to CEO vision and challenges in ways that add considerable value
Four years’ experience in Command of a Military Regiment so a thorough understanding of management and leadership and the ability to understand CEO issues and objectives in ways that add considerable value.
3. Own first hand business experience
I have been in business for my own account since 1989 – I have devoted large amounts of time and energy to understanding my core goal “to bring the disciplines of engineering to the Information Technology industry” but I have also succeeded in staying in business, marketing myself and building a brand. I have chosen to remain a one man business through much of this time because I prefer to be free to allocate my time as I choose and do NOT want the hassle of paying salaries and to allow me to devote time to my relationship with my Father in Heaven. That said, I have a solid understanding of what it takes to run a business.
4. Deep understanding of strategy, the essence of business and competitiveness
I have integrated strategic thinking based on the work of Professor Malcolm McDonald and Michel Robert into my work for 22 years, building on my formal military strategic training, with the result that my solutions are highly strategically aligned and support sustainable, extremely high competitive value outcomes.
5. Practical hands-on understanding of data and how to create value from data
My PhD involved the design of a very complex multi-dimensional multi-variate laboratory test program that resulted in 7,000 pages of laboratory data and over 100,000 data points. Accordingly I have an exceptional understanding of data and how to analyse it so that I see opportunities to add value that others do not.
6. Deep understanding of classification schemes and taxonomies and how to use these to unlock substantial corporate value
I have been exposed to, studied and applied classification schemes and taxonomies since the age of 15. I have developed a level of understanding and thinking in this field, both in terms of developing classifications and exploiting the resulting data that far exceeds the norm and therefore enables me to add huge value.
7. Diverse and practical understanding of software design and how to create high value software components that facilitate competitive advantage
Exposure to software design and development from the early days of computers coupled to detailed study of software design, framed with formal engineering training, has enabled me to repeatedly conceptualize and design pieces of exceptionally high value and highly affordable software that has made a huge difference to clients – for example see the ASCO and CRM case studies and the Software Page on the website. This enables me to go far beyond the norm of what most in the field are able to do, and also deeply understand the limitations and potential of software resulting in highly effective solutions -- the REAL issues in software.
8. Intense passion for, and proven ability in, creating high value strategic solutions that work and deliver
Intense passion for engineering and designing and building things that work well, which has been focused on Business Information Systems for 27 years and which enables me to craft and execute projects that deliver exceptional value far above the norm.
9. Practical understanding of operating an engineering laboratory that provides a robust approach to testing and quality control ensuring that solutions work when deployed
Four years’ experience of designing and operating a complex and diverse engineering laboratory test programme. This has given me a deep understanding of testing and test design that is exceptionally high value in terms of ensuring that software solutions are rigorously tested before deployment, dramatically reducing risk.
10. Broad accounting experience and understanding of accounting principles that ensures my solutions are solid and add value at the financial management level
Many hours of ticking and reconciling transactions, designing Charts of Accounts and financial statements, integrating operational systems with financial modules and solid understanding of basic financial management and accounting principles ensures that all my solutions are compliant from an accounting perspective. My solutions are proven to reduce audit costs and greatly increase management information.
11. Many years of experience managing contractors to obtain specification compliance and high standards
I managed a contractor for the first time at the age of 21 and have managed contractors as required ever since. I understand how to work with contractors and how to manage them to obtain budget and outcome compliance and high quality workmanship.
12. Basic understanding of psychology – a critical component of business systems
The abstract nature of business systems means that the psychology of change and related issues is of paramount importance. I understand enough of the basics to manage this component effectively.
13. Thorough understanding of communications – vital component of business system implementation
Experienced communicator both in writing and verbally. Trained Professional Speaker. Spoken at around 90 public conferences each with a tailored custom presentation. Understand the importance of communication in running business systems projects and also the need for precise language in every area of the project. Prolific writer as evidenced by the articles on my website.
14. Long experience of projects – how to bring projects in on time and on budget that meet or exceed expectations
I have been undertaking projects from my teenage years, I know what is required to manage a project to a tight deadline with high quality deliverables.
15. Deep dislike of failure ensures that I manage risk intensely to deliver high value LOW risk solutions
I HATE failure and therefore take ALL necessary measures to prevent failure and thereby ensure successful project outcomes.
16. Profound understanding of the REAL Issues in Business Systems failure and success
Been speaking on business systems failure since 1991, been investigating failed and sub-optimal outcomes and prescribing solutions since 1989. Developed the definitive classification of the REAL issues causing business systems failure and the Critical Factors for Success in 2003 and wrote the book. Been lecturing on these ever since and applying them in practice. Fundamental to understanding how to prevent failure of business systems projects and unlock the FULL potential of the investment.
All focused into an intense passion to enable my clients to thrive through providing exceptional high value solutions that go way beyond the norm as suggested by the diagram below, where I claim to produce solutions at the top of the curve on the right, relative to an industry norm which is at the bottom of the curve on the left:
All these factors together result in business system outcomes that deliver exceptional value measured in terms of long term business competitiveness, growth and profitability.
This expertise can be harnessed to assisting you to remediate and strengthen existing installations as well as to turnaround failed projects and design and execute new projects.
I would welcome the opportunity to discuss how I can assist you to unlock the full potential of your business information systems.
Dr James A Robertson PrEng
Download The REAL Value that James Robertson brings to a Business Systems Project -- White Paper in Adobe pdf format
A simple confidentiality and non-disclosure agreement which you can tailor and elaborate on as you see fit and which may vary depending on your legal jurisdiction and your attorney. I recommend that this initial document is kept simple as you want ALL persons attending the initial tender briefings to sign this
You would possibly have a much more comprehensive agreement for your short list bidders and possibly more comprehensive still for your final choice although I personally hold that very detailed documents of this sort tend to be excessive
Business Systems NOT delivering?
Call the Business Systems Specialist
Dr James A Robertson -- has been involved in the effective application of Business Information Systems, including but NOT limited to ERP, since 1987 and in the profitable and effective use of computers in Business since 1981.
Drawing on a diversity of experience, including formal military training in Quick Attack techniques at the Regimental Commander level, Dr Robertson has developed highly effective methods of investigating any sub-optimal Business Information Systems situation -- be it an established system or a stalled project or any other source of Executive frustration -- quickly and concisely diagnosing the root cause of the problem and prescribing concise practical actions that Business Executives can effectively act on see the Pulse Measurement page and also the Sample Reports page for redacted real reports.
He has also developed highly effective methods of strategically enriching systems to unlock the full potential of existing investments, see the Precision Configuration page and couples this to architecting small pieces of clever software that harness the full potential of your investment, see the Software page.
If you are having problems with your systems, your project or your IT Department, call The Business Systems Specialist
Business System Failure is RIFE -- we offer insight into why this happens AND WHAT is required to prevent it.
Failure is at epidemic levels with massive damage done to client companies -- if you are NOT aware of the extent of the problem please visit the About Failure page for a catalog of major failures running to billions of Pounds and Dollars.
All evidence indicates that the established players do NOT know how to deliver stable, reliable high value solutions that WORK.
There HAS to be a better way!
This website provides information relating to that way with a large collection of white papers, presentations, standards documents, etc that you can use to start bringing the situation under control
We also offer high level advisory services with regard to the application of the principles advocated on this website
We offer an ENGINEERING APPROACH to addressing these issues
By Engineering I mean the formal, structured, highly disciplined, highly systematic, highly practical approach that consistently delivers results in ALL areas of human endeavor where formally trained and certified engineers are the ONLY practitioners permitted to operate -- think large buildings, factories, motor vehicles, aircraft -- highly complex systems that work at a level that we take it for granted that they WILL work and where failure is all but unthinkable and, when it happens, attracts immediate public attention and rigorous investigation directed at ensuring that such failures are prevented in the future -- in fact, everything that the management consulting industry that implements complex software systems is NOT
This approach is discussed further on the Engineering Approach page.
In 2003 I undertook an in-depth analysis of all the information and experience that I had gathered with regard to the factors giving rise to Business Information System failure including ERP and general IT and classified this information into a number of categories including "The Factors Causing Failure" and "The Critical Factors for Success" based on this I developed a two day Course "The Critical Factors for Information Technology Investment Success" which is still offered today.
Based on this I wrote the book of the same name, which is available in electronic form here for download:
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James has a very detailed profile on LinkedIn should you require further information about him.
You can also connect with him on LinkedIn at http://www.linkedin.com/in/DrJamesARobertsonERPDoctor
James has an open networking profile -- click on "Connect" and use email address James@LinkedIn-at-JARA.com.
You can contact us on
LinkedIn at http://www.linkedin.com/in/drjamesarobertsonerpdoctor
Facebook at https://www.facebook.com/james.a.robertson.393
Mobile: +44 (0) 776-862-2875
Landline: +44 (0) 207-059-0007
Fax: +44 (0) 844 774 4580
There is a large body of white papers, articles and other content produced by Dr James Robertson available on this website
Please click here to visit the detailed listing of articles
About Dr James A Robertson PrEng -- The Business Systems Doctor -- and Other Topics
Catalogue of Major Business Information System Failures
About the Engineering Approach
James Robertson's Value Add
Attributes of a HIGH VALUE solution
Recognizing Business System Failure
The Critical Human Foundation
Old Software IS Viable
From South Africa
Competencies of Dr James A Robertson PrEng
About Professor Malcolm McDonald
Table of Contents
About my relationship with the Almighty Creator, Yah the Eternally Self-Existing
Comments relating to the Business Systems Industry and other topics
Testimonials and other positive material regarding James Robertson
List of Articles
Achieving High Value Business Information System outcomes
Executive Custody -- What is it and HOW do you get it?
The REAL Issues in Integrated Business Information System Success
Part 1: Introduction
Part 2 -- Mythology and Lack of Executive Custody
Part 3 – Strategic Alignment and Precision Configuration
Why your ERP is NOT delivering and HOW to FIX it
IT Project Management
CEO Anthony Lee Comments on his experience of the Pulse Measurement
No Charge Guarantee on the Pulse Measurement Service
Examples of Pulse Measurement Outcomes
Critical questions regarding the Pulse Measurement™
The Pulse Measurement Workflow
The Critical Factors for Business System (ERP+) Investment Success in the Pulse Measurement
Indicative Pulse Measurement Durations
What is a JAR&A Pulse Measurement?
Survival of the fittest – why it makes sense to measure the pulse of your business
Examples of Pulse Measurement Outcomes over 24 years
Sample Pulse Measurement Reports
Strategic Essence: The Missing Link in Business Information Systems
Strategic Essence: Overview
Strategic Essence: Part 1 -- Strategy Defined
Strategic Essence: Part 2 -- Differentiation
Strategic Essence: Part 3 -- The Essence IS Different
Strategic Essence: Part 4 -- The Essence should be the Point of Departure
Strategic Essence: Part 5 -- Discovering Strategic Essence
Strategy -- the Essence of the Business: What is it and how do you develop actionable strategic plans?
Simple Steps to Increase the Strategic Value of your ERP Investment
Free Strategic Snapshot Toolset and Manual
A strategy focused planning system beyond traditional budgeting
Tough IT and ERP Procurement and Contracting that Works
Robust Business Systems Procurement
Part 1 -- Introduction
Part 2 -- Bill of Services, Laboratory, Go-live Certificate, etc
Part 3 -- Executive Engagement, Bid Compliance, Adjudication and other matters
Guidance and Advisory Services
The Art of Project Leadership
Why Regular Communication with the CEO is Vital
The Business Simulation Laboratory
Precision Configuration and Strategic Business Information Architecture
Precision Configuration based on Strategic Engineered Precision Taxonomies
The JAR&A Cubic Business Model
Highly Structured Strategic Chart of Accounts -- a Vital Element of your Corporate Information Arsenal
The Product Catalogue -- an Essential Element of any Precision Configuration
Attributes -- answers to the questions you have NOT yet thought to ask
Case Studies of Notably Successful Projects with high value Precision Configuration
092 Doing things differently and better -- ASCO Case Study 2-- BPM Summit 2013
088 Strategic ERP Invesment -- ASCO Case Study -- Service Management Conference and Exhibition Africa
026 Information Architecture and Design of FIS for Rennies Group -- Financial Information Systems Conf
018 CRM Risk Control: Designing and Implementing an Integrated Risk Mgmt Sys -- Integrated Risk Mgmt Conf
011 V3 Consulting Eng: Benefits of MIS to Professional Practice -- SAICE 15th Ann Conf on Computers in Civil Eng
Strategically Enriching your Business Information Systems
Part 2 -- Principles of Data Engineering
Part 3 -- Steps in applying these recommendations
Simple Steps to increase the strategic information value yield from your Business Systems Investment
The Full JAR&A Taxonomy Manual
Part 1: Introduction, Problem Statement, Definitions and Examples
Part 2: Why Use JAR&A, Required Knowledge and Experience, Cubic Business Model and Chart of Accounts and Taxonomy Software
Part 3: How to do it, Case Studies and White Papers and other References
Example General Ledger Manual
Business Process -- Irrelevant, Distracting and Dangerous
The RIGHT Approach
Custom Strategic Software Design and Oversight of Construction
Standards for Custom Software Specification
What IS Software?
Critical Factors for I.T. Success
A Moral and Ethical Dilemma -- Systems that Fail
Case Studies examining Business Information System failures
The BBC Digital Media Initiative Debacle
The Bridgestone -- IBM Conflict
Speaking and Training
Showcase of Conference Presentations
Most Viewed Presentations
Briefings and Seminars
Why your ERP/BIS is NOT delivering and HOW to FIX it
ERP and IT Procurement that Delivers Results
The Critical Factors for IT and ERP Investment Success
Conferences and Public Presentations
Conferences 80 to 99 -- 2009 to Present
Conferences 60 to 79 -- 2005 to 2009
Conferences 40 to 59 -- 1996 to 2005
Conferences 20 to 39 -- 1994 to 1996
Conferences 01 to 19 -- 1989 to 1994
On-Line Seminars (Webinars)
Webinar on Preparing and Presenting Webinars
Contacting James A Robertson and Associates Limited